It is undeniable that technology has established itself as a critical part of the business world quite profoundly. Business practices have, over the years, taken diverse forms in an attempt to maintain a high level of competitiveness and, in doing so, gaining dominant market shares. Adopting technological strategies and tactics such as digital marketing or website marketing is fast becoming every business’ preferable interaction point with their clients or potential buyers.

How Is Artificial Intelligence (AI) Used In Digital Marketing?

Website digital marketing, by itself, is monumentally impressive. For the business world to be brought together through websites, blogs, or any other digital platforms, and be able to exist and trade within functioning online communities, all with dependable convenience, is an impressive feat of our interconnected internet. This experience has found a revolutionary platform in Artificial Intelligence (AI), through which digital marketing has found a futuristic identity.

Artificial Intelligence, as used in digital marketing, basically means that digital marketers utilize AI-enabled facilities to monitor consumer behaviors, trends, and preferences as they shop. This information is gathered and analyzed by consumer behavioral specialists who, in turn, come up with comprehensive reports from which critical business decisions are based on.

How Does It Work?

Most businesses today run websites in which they maintain content about themselves meant to provide consumers and potential consumers alike the relevant information they need to get the services they require. These websites are accessed by different people from different countries across the planet. This naturally gives rise to the diverse nature of consumer preferences.

Artificial Intelligence attempts to make the whole experience of online shopping less of a hustle for consumers while informing digital marketers on what consumers actually want. From keeping a record of user search history to content curation, AI has been an effectively enhancing addition to digital marketing.

Here are a few ways that highlight how Artificial Intelligence works;

Easy Search And Result

Doing better than the traditional or standard search engine, Artificial Intelligence has the enhancing capabilities of the Semantic search technique to give the user a more personalized result from their search. As opposed to only utilizing a record of keywords or LSI, Artificial intelligence endeavors to effectively derive information from tools such as search history and time of search concerning a trending topic, to give the user optimal search results.

By figuring out why a user searched for specific information, Artificial Intelligence can be able to make relatively accurate predictions during your next search. This means that a user’s upcoming visit to an AI-enabled website will be more personalized and convenient.

Content Curation

It would be a massive inconvenience if users were to visit websites and have to sort out information by themselves before accessing the services they need. Content Curation is a function of Artificial Intelligence that involves gathering, organizing, and displaying information in a manner most appealing and understandable to the users.

Specializing information and creating preference-oriented content gives businesses the chance to capture the attention of users or potential clients. Artificial intelligence utilizes information gathered from consumers to create material that conforms to the consumers’ needs continually.

Increased Return On Investment (ROI)

Over the years, there has been a rapid increase in the number of consumers shifting to digital forms of acquiring services. This has, in turn, led to a rise in online business transactions that has seen colossal amounts of money being transacted. With the use of Artificial Intelligence, techniques such as the A/B testing technique, where consumer trends and behavior between two websites are compared, and the result used to personalize their future experience, encourage increased use of websites while seeking services. This increases online activity while potentially leading to profitable transactions.

Personalization Of User Experience

The essence of Artificial intelligence is to enhance convenience in providing relevant information to users whenever needed. Digital platforms give marketers or entrepreneurs the chance to interact closely with consumers to better understand their needs. Using gathered information from consumer searches and website activity, developments of virtual aids such as the AI integrated CHATBOT, have been incorporated into different website marketing systems to provide timely and readily available information as required by the user. Able to make relatively accurate predictions owing to the AI’s ability to track predictable consumer trends, entrepreneurs can provide enhanced and personalized user experiences.

Who Benefits Most From AI?

There are two main benefactors of the information gathered by AI. One is the user, while the other is the entrepreneur and their business.


The User benefits from AI in that the information gathered is specially modified to suit their preferences. Basing on a users’ track record involving their trends or search activities, website content can be modified or adjusted so that their future attempts in accessing certain desired information relating to a previous search, are made more accessible. Some laws exist to govern the privacy of user personal information. This, therefore, means that any information gathered by Artificial intelligence is not to be used for any purposes other than to advantageously enhance the customer experience in information seeking or service access.


Businesses use Artificial Intelligence as strategic incorporation to their market gain plans. Convincing prospective consumers while maintaining an established clientele base has proven to be as much of an ambitious task as maintaining a constant and reliable supply of services or goods. Entrepreneurs benefit from AI in that the information gathered gives marketers and web developers a first-hand idea of what consumers want or prefer as opposed to what is merely available. From the trends displayed by information seeking or transacting consumers, entrepreneurs can make informed decisions on what their businesses should offer and how to best provide them.

How Can Bianca Frank Design Help? 

The current business world has rapidly evolved, and technological advancements are right at the center of business plans and developments. Entrepreneurs are leaning more and more towards futuristic methods of interacting and understanding their target market and how best to effectively meet its demand. The use of Artificial intelligence is fast becoming every modern entrepreneur’s preferred point of reference when it comes to consumer behavior.

Bianca Frank Web Design offers a team of expertly trained professionals that pride themselves in offering only the best in web design in Anchorage, Alaska. We are also a digital marketing company that provides services such as social media packages to help you market your products and services by taking advantage of social media platforms. Bianca Frank Design is dedicated to enhancing the digital marketing platform for business, start-up, or already established businesses, with Artificial Intelligence capabilities for the optimal and strategic formulation of business decisions as required of an entrepreneur.